Company training in Timisoara
Motivation
Do you want to actively participate in designing a new ECQA certified course "Certified Business Process Manager"?
This company training »Business Process Management (Upravljanje poslovnih procesov)« is a part of EU Lifelong learning project - Transfer of innovation »CertiBPM (2010-1-RO1-LEO05-07445)«. One of the results of this project is to adapt and upgrade existing Slovenian course (BPM) to ECQA certification scheme, unify the content and prepare it to the transfer to Romania.
During the workshop, the participants will actively express their opinions about the understandability and relevance of the existing course.
Participants will receive knowledge how to successfully manage business processes in their organization. This includes process identification, modelling, simulating, project management and IT related topics.
Date & time
23. Mar - 25. Mar 2012 (9:00-18:00)
Venue
Timisoara, Romania
Department of Management, SPM Building, 2nd floor, Room 211 Str. Mihai Viteazu nr. 1 (in the back side of Park Place Disco)
Target group
This workshop is ideal for all business process managers, who wish to:
document business processes,
model business processes,
manage business process projects,
change the way their employees work,
for example: project managers, CIOs, quality managers, organization managers, process owners, unit leaders, business analysts,...
Agenda
9:00 - 10:30 Presentation of the content
10:30 - 10:45 Short break
10:45 - 12:00 Presentation of the content
12:00 - 13:00 Lunch break
13:00 - 14:15 Short break
14:30 - 18:00 Presentation of the content, daily summary
The content:
Unit 0: Informative package
0.1. Introduction
0.2. BPM certifications
0.3. References
Unit 1: Process oriented management
1.1. Management systems
1.2. Managing BPM projects
1.3. BPMN and modelling (Business Process Modelling Notation)
1.4. Documenting business processes
1.5. Simulation and analysis
Unit 2: BPM and information technologies
2.1. Choosing your BPM platform
2.2. BPM tools
2.3. Enterprise Architecture, BPM and IT integrations
Unit 3: BPM: human aspects, frameworks and standards
3.1. Human factors and BPM
3.2. Motivating people for a change
3.3. BPM models, frameworks and standards
Didactic method presentation, examples, case studies
Project meeting, planning and reporting
Contact
Anca Draghici
After event
